These were not with the BBB, as Sandos Resorts has an inactive page and Royal Elite doesn't have a page with them at all, but we were able to find a few TripAdvisor reviews that spoke to the sales practices behind the timeshare program at a few different Sandos properties. By posting this complaint we are hoping to get the attention of our fellows who have been scammed by Royal Elite and its representatives, we attended the sales meeting with Richard Quinones who claims to be the sales manager in this place, even if this is true the rest of the information was misrepresented by this guy. Portfolio has property at its heart, and wed like you to be part of it. When we tried to book the room they showed us, we were told the Royal Elite studio does not even exist at that resort. They acknowledge that we canceled within 5 business days. Recently on our visit to paradise in mexico, our first visit anywhere outside of canada and us, we attended a, what was supposed to be a brief 90 minutes, presentation on a royal elite membership, it turned into hours It goes against our guidelines to offer incentives for reviews. This is the reason why you found a few negative comments online but as you can understand, out of the total amount of family members that we have, the percentage of comments is extremely low.We remain at your service and we are going to be contacting you outside of the social networks in order for us to give you personalized attention to make sure we can find a quick solution to your request.Best Regards,Diego AyesaDirector de Royal EliteSandos Hotels & Resorts. Salesperson claims that they can trade their weeks to RCI points, and use the points to pay for 100% of an airline ticket, when in reality RCI only allows for clients to use points for 33% of the cost of the ticket. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. > Can You Get Out of a Diamond Timeshare? Taking it slow and knowing what you want . We waited 1:30hs and when we arrived to the room it wasn't yet clean up. 20 Up-and-Comers to Watch in the Royal Elite Vacation Club Complaints Industry Elite Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. There is NO way to get into contact with these cowards after they completely RIP you off. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Disgraceful company. 4248 / 4278 This will allow us to identify any dubious companies, notify our members in advance in order to avoid these scams in the future and to start legal actions against this companies. It was a handicap room with two beds.First, by phone, they told us they didn't have anther one. Companies can ask for reviews via automatic invitations. This complaint was posted by a verified customer. Hi, You can call us at. Los clientes que se registran para ser miembros del club, supuestamente tienen acceso exclusivo a ofertas especiales en ms de 180 propiedades de complejos tursticos en los Estados Unidos, Mxico y el Caribe. I have been in touch with people there and they say they are working the process but it takes time. from Mexico: (984) 873 4493, Telephone No. * E-mail Address: customerservice@royalelite.com Choose from 09different all inclusive resorts in Mexico (including Cancun, and Cabo San Lucas), or Spain (including Tenerife, and Benidorm). The customer service department and the financial department were very professional and efficient. Desde Mexico: [protected] do a google research on Royal Elite. I am going thourhg the asme bunch of lies today. Find the closest pet friendly vacation rentals nearby. I understand that my permission described herein overrides my listing on any state or federal do not call list and any prior listing on the do not call lists of our partners and is optional. There are 3 pet friendly vacation rentals in Roth, Bavaria, DE 91154. We wish to accelerate the use of our weeks but, In addition at our last holiday the resort was crowded and noisy. I understand that my permission described herein overrides my listing on any state or federal do not call list and any prior listing on the do not call lists of our partners and is optional. And always look for a timeshare exit company that allows you to pay using escrow, so that they dont get paid until you are completely satisfied. 295, Quintanaroo 77710, Playa del Carmen, Mexico. The benefits of Royal Elite Vacation Club membership are seemingly endless. Unfortunately, Royal Elite Vacation Club is not unique in its practices. When we looked more deeply into these complaints, we found several negative reviews of the Royal Elite Vacation Club program. after reading all this i feel really stupid that i did not do so before signing for this deal especially since i ad my ipad with me at the meeting would have been easy but no like everyone else i just believed all the hype and sign a check six month later i want to book my next vacation and its not really going as plan Because by then you are out of the 5 business day period. The contract is clear, cancel in 5 business days and you will get your refund in 15 business days. Our work is based on a Contingency Basis: NO RESULTS, NO PAY. Claim that they can resell a previously owned timeshare for a profit and use that money to pay for the new membership at Royal Elite. They acknowledge that we canceled within 5 business days. Please feel free to contact us: If you are not happy, you can cancel. Telephone No. * From Canad/Usa: [protected] They are owned by RCI, the biggest timeshare company in the world, and have properties in several locations including Cancun, Playa del Carmen, and Los Cabos. * From Mexico: [protected] Ext. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitcompanies.com. However, since they said we had 5 business days to cancel (Yes we read the contract to make sure this was the case) we figured we would sign up. from Mexico: (984) 873 4492, Telephone No. One year later when we attempted to book the unit we were sold, we were told that unit does not actually exist at that resort. Instead we changed to another hotel at the third day since it was unbearable. @sandoshotels ! With a white sand beach, free beach cabanas, and beach massages, this resort is the perfect place to soak up some sun. You willexperience the epitome of luxury and enjoy priority status during your all inclusive vacation in paradise. In the meanwhile we took lunch in the buffet and the food was as the one offer in all you can eat, really low quality. Royal Elite Timeshare scams are very common, since thats one of the most fraudulent companies in Mexico. Sincerely, Timeshare cancellation is the best solution to cut every string attached to the resort. 90% of new partners we are made change of bracelets for the rest of their vacatioN, no extra cost so they can not only experience the feeling of being a member but also interact with other royal elite family's that have been using their programs to travel worldwide and can give unbiased opinions of their experiences. The timeshare presentation that should last 90 minutes as Royal Elite salespeople offer turns into 3 hours. It has been a few weeks and still no refund. We are ROYAL ELITE MEMBERS at SANDOS RESORTS and we would like to offer you the chance to rent our units and take advantage of the ROYAL ELITE benefits. Royal Elite Sandos Hotels Customer satisfaction is very important and was brought up often during weekly team meetings. Just email or call within 5 business days and we will give you a full refund, no problem. 3 Royal Elite Vacation Club reviews. Timeshare owners are not told that they have 5 business days to cancel the contract with no penalization. ComplaintsBoard.com is a leading complaint resolution website on the Internet. You can book at any of the Sandos resorts. It has been a few weeks and still no refund. What is Royal Elite and why is it such a good deal? Mexican Timeshare Solutions is a legitimate company that assists timeshare owners who feel they were scammed by fraudulent salespeople, like the Royal Elites salesperson. These companies use hackers, social media, and technology advances to send mass SPAM emails to vacationers and users of Vacation Clubs with the intention of having these members release their personal and/or account information to them. Dear Amy_Iowa,On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. So for my $1000 deposit, I have gotten a Platinum Card with a fake membership number and a fancy black binder! It was an old and destroy room with dirty mirrors and repaired roof. Claim your profile to access Trustpilots free business tools and connect with customers. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. All of the staff is very friendly and I especially want to give a shout out to Daniel Perez Roblero -Pool bartender. A free inside look at company reviews and salaries posted anonymously by employees. Some have exit programs of their own that can assist you with a timeshare cancellation. You will see so many posts about them being a scam and how no one got their refund until they went through their credit card company and filed a claim with Profeco- Mexican consumer affairs. All official accounts of Sandos and Royal Elite don't have a personalized name, example: All our official accounts describe the position of our staff, example: customerservice@royalelite.com, reservas@royalelite.com, Finanzas@royalelite.com. www.sandos.com. While all details up to this point highlight that its incredibly difficult to get out of Royal Elite Sandos Resorts timeshare solely through customer service, this may indicate the opposite, and that its possible to go a more direct route. www.sandos.com. This comment was posted by a verified customer. Royal . REQUEST A QUICK QUOTE a whole new world of vip treatment from Argentina +52 800 345 8114, Telephone No. customerservice1@royalelite.com Just email or call within 5 business days and we will give you a full refund, no problem. Well, that is what the scam is. I iwll fight this to the end and let you know ho wit goes from here on in. members enjoy unparalleled services, luxury amenities, and VIP status which includes access to exclusive gourmet restaurants, private beach areas, swimming pools, special facilities reserved just for members, and much more. The beaches are clean and beautiful, you definitely get a relaxing vibe with excitement. Sandos_Playacar, Director General at Sandos Playacar, responded to this review. A very important aspect of Royal Eliteis flexiblity, as such we areaffiliatedwith the most remarkableexchange company in the market. Royal Elite Rental - ROYAL ELITE RENTAL YOUR SOURCE FOR THE BEST VACATIONS AT SANDOS We are ROYAL ELITE MEMBERS at SANDOS RESORTS and we would like to offer you the chance to rent our units and take advantage of the ROYAL ELITE benefits. Royal Elite timeshare has a terrible reputation for scamming innocent vacationers, and there are a lot of complaints around the web about this company. This is a forum with more angry royal elite timeshare owners: We had no problems and received our full refund within a few weeks. 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