Two pay periods have passed and they have the audacity to blame it on me. us AT YOUR OWN RISK. I wouldnt even give it a review I was working for Highlands considered Opis threw this company I have proof of shift and signed sheet with all our names and hall I signed I was the first one there early like always. Hello Ms. *********, we apologize for any inconvenience. A The phone number for Shiftkey, LLC is: (214) 257-8686. If you are a visitor from outside the United States, by using the Services, you understand that your Dallas, Texas, United States 1001-5000 www.shiftkey.com 135 Highlights Investments 1 Total Funding Amount $300M Employee Profiles 2 Contacts 57 Investors 6 Similar Companies 5 But an app is only as strong a solution as the people behind it. ShiftKey has revolutionized the way healthcare facilities connect with PRNs. During your use of the Services, ShiftKey may collect the following information data about you: Personal information that you provide to us, such as your user ID and password, name, email address, telephone This information has been past along to our Development team. Services, or other information that can be collected via the Site. I have been trying to complete the onboarding process for two (2) months! Ms. Jill Thank you. If you have any questions, comments, or concerns about The second occurrence was during the pay period of 8/7-8/13, my pay was supposed to be $1075.25, I only received $1001.75 when I contacted shiftkey to find out where the rest of my check was, I was told by a "representative" that the additional portion of my check would be deposited the next day. I accepted the shift and made it to Kensington Gardens located in Clearwater, FL. According to our records, this matter has been resolved. This activity credentials and payments from healthcare facilities to self-employed or independent contractor health care If you have not received this PayCard please call us at (877)380-0980 and we will get a new card out to you ASAP. 1.2.1 Contact and registration information, 1.2.2 Eligibility and identity verification information. is subject to a fee, not exceeding the prescribed fee permitted by law. other activity to enable the delivery of targeted advertising about the Services to you. I apologize for any confusion there may be with regard to the deductions. Choose what's right for you. I explained that was wrong about what she stated. Upon investigation of what happened to my pay Facility 1 had now put in a deduction of those 8hours. either one, please contact us by email at hi i been trying to work for you and my ID and my cna lic have diff last nam i need help on this so i can be a team player this you thank you PLATFORMS, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS WILL BE ACCURATE, Please note your rights and choices vary depending upon your location, and They told me they would escalate it to the account manager and that I should reach out to the facility. ShiftKey gives you the FREEDOM to work when and where you want. I was told I had to wait for the escalation department to resolve the issue so that I can regain full access back to my own account it's been 3 week's and still don't have access to my account and money has been taken from my banking account from whomever shiftkey authorized to change all my passwords. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. To date I have never received compensation for the hours I worked. I submitted my info before I ever worked a shift, but it's my fault.ridiculous. Our computer systems for the Services are currently governed by and operated in the United States, so your Needed resolution for 9/28 shift. ShiftKey empowers nurses. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Book with confidence knowing all PRNs are fully validated and their credentials actively monitored for changes. Should you have any other suggestions please email us at, resolutions@shiftkey.com, We're always open to feedback! Termination, Deactivation, or Restricted Use. I am the one who used it. Be safe from hackers and unwanted bills. THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE PLATFORM OR ANY Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. If you have any additional questions, please reach out to us at help@shiftkey.com or call us at (214)257-8686. I worked a 12 hour shift at Facility 1. Youngest son had been sick throughout night decided to take him to doctor in am. Toxic work environment. They force you to use paper logs which is bad for the environment. This ShiftKey Privacy Policy (Privacy Policy) applies to the ShiftKey website located at www.shiftkey.com If you would find it helpful, we could send you a direct email with a breakdown of your shifts worked, the amounts paid and the dates that the payments were made. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. I have a signed timesheet from the facility charge nurse. Modelled Revenue: # Modelled Year Started: ? Discover which options are the fastest to get your customer service issues resolved.. Our Customer Support Team is always happy to help! The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Easily upload and manage your credentials . When your work for several agencies you need to have everything in one place. On August 8, 2020 i was originally assigned to work a shift at Vantage pointe village. This time..smh. I feel bad for constantly having to call the nurses station and they never know how to help. Virginia residents may appeal the denial of a request here: I want to be paid. I cant be the only person that has absolutely not signed up for a shift and its showing a shift for your as signed up that you know you did not sign up for So my personal opinion overall all shiftkey is a great tool to l use if you are in a bind needing to make some moves quickly! Multiply that calculated rate by the number of vacation hours provided to full-time employees (80): .25 x 80 = 20. Every one says you will be contacted within 3-5 business days. Husband volunteered to stay however by 4:30-5 I told him to go ahead leave for work, he had an hour drive, and that no request were accepted so I would be off to take our youngest to doctor. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. We have over 1,000,000 users and companies will listen to us. your Facility. Time & attendance, employee scheduling, labor management, overtime monitoring and communication system. Our records show that a Pay Card was reissued to you on 9/13/22 to the address you entered into the ShiftKey App. During the height of the COVID-19 pandemic, the world got a hard look at the nursing profession. which we retain information depends on the purposes for which we collected and use it and/or as required to transmitted over the Internet. contractor health care service provider and healthcare facility. We are under no obligation to store such Personal Information and, to the extent I was again told that the account manager would get back to me in 3-5 days. . Delegate authority to trusted staff for who can Post, approve, set rates, and sign-off on PRN shifts. Reason why I work through places like ShiftKey is the flexibility. identifiable information and other information that you provide us through your use of our Services. We're happy to help navigate the app, and assist with any other issues that you may be having. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. collection of information. You bid your hourly rate. McKenna Tweedie's Phone Number and Email. Information from our files. 3.1 With Your Consent or at Your Direction: 5.3 Opt Out of Sale or Processing Personal Information for Targeted Advertising, http://www.google.com/policies/privacy/partners. This company has gotten too big for its britches. EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE PLATFORMS OR ANY statements of such third parties prior to using their sites or services. Customer Service at ShiftKey based in Dallas, Texas. Modelled Employees (all sites): ? Have questions or need support? From time to time, we may change this Privacy Policy. Choose from shifts, based on your current or preferred location and bid your desired rate. You can review, update, change or delete i know its valid can you help me out, I've been waiting to hear back from you guys pertaining my TB test,please call me 405)812-7807 please and thank you. Transparent, upfront pricing,with shift rates that you set, Experience the ShiftKey differencetoday. Please feel free to reach out to our help desk by clicking on "Profile" and "Get Help" on the ShiftKey app should you have any additional questions. I believe it was stolen. 2022 Nursing Shortage: ShiftMed Survey Shows Nurses Arent Okay, A Guide on How Much Nurses Make in the USA. On request, we will give you a copy of all the Personal Information about you that we hold. The name on my login profile is "Chris", but the name on my photo ID is "Christopher" and you guys are not accepting my photo ID upon registration. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I have worked for Shiftkey since April/May of 2022. I talked to 4 different people before I got one who was knowledgeable and quickly resolved the situation. it, and certain other matters related to such information, including the choices you have regarding our 11/22/2022 2:16 PM. Staff surveys, performance monitoring, automated rewards system, new hire tracking and financial wellness. We offer the flexibility and confidence to do the job you love, when, where, and how often you want. Introduction. Zero stress. Here's a list of some of the top trending technologies and APIs used by ShiftKey. If you have any additional questions or concerns please feel free to contact our Help Desk by clicking on "Profile" and "Get Help" on the ShiftKey app. The customer service is available too if one should have any questions. I sent her screenshots of both my pay statements and my bank account. from, our website nor the information or content contained therein. I love the freedom I have now!! Your local laws (including those Virginia) may permit you to exercise certain rights with respect to the I understand that you connect the nurses or healthcare workers to the other facilities but I work with several companies amn, nurse finders, Maxim healthcare, acumen healthcare, and several other agencies that never ever charged the nurses or employees anything for background check or fingerprint check if they did it's a full refund after 30 days I want my money back. As a growing organization we value your feedback greatly. ShiftKey merely provides this platform for updates regarding content, we may send you administrative messages, service announcements, terms and Click on the link below and we will connect you with the right people. to make all choices you make while using our Services as transparent as possible. Browse, request & work nearby PRN shifts. And I cannot find the number to get started working, Can I please get a phone number to call so I can start working, Gdm, please search by Registry number instead of searching by name. Great Company to work for. For more information pertaining to your account, please visit us at ShiftKey.com and engage with one of our chat reps 24 hours a day, 7 days a week! Just wanna try you guys since Ive heard great things. On the 4th day after this mistake, I worked another shift but at facility 2. Cna for several years and currently licensed in Michigan and on New Yorks registry list. Get a free Virtual Credit Card to signup for Subscriptions. BBB is here to help. Convenient dashboard shows you whos scheduled when, You set the hourly ratesno hidden fees, no surprises, You choose who to bring in from among the pool of bidders, Simple sign-in, sign-out procedures for worklogs, Rest easy knowing your PRNs have proper, up-to-date licensing and credentials, 24/7 online support, convenient to contact right in the ShiftKey platform, Realtime visibility into costs for each invoicing period, No lengthy timesheets or paperwork to process and approve, Powerful operational tools to generate data for PBJ and PPD reporting, No surprise fees at the end of the monththe rate you post is the rate you pay, Partner with ShiftKey to take the stress out of schedulingPRNs. Im still trying to understand how did I work for you last year but cant work for you this year NOTHING has changed with my background. ShiftKey connects you with open shifts at facilities across the nation. service providers. If we make any significant changes, we will notify you of The Services may contain links to other sites or Resolved. If you send a message outside of regular business hours, we'll respond as soon as we're back in the office. We cannot guarantee the She will no longer return my emails either. The two charges of $35 for the background check and drug screen are clearly listed in section 3.7 of the Terms of Service. If you prefer assistance over the phone, you can leave a voicemail for our friendly Customer Support staff at (415) 223-7565. Leave a review and share your experience with the BBB and ShiftKey, LLC. I reached out to Shiftkey on 08/06, only to receive them saying the Account manager will get back to me within 3-5 days. A Shiftkey, LLC has a 2.0 Star Rating from 10 reviewers. However the reps they use are never available to help the facilities well most (whew its no wonder why they are knee deep in agency needs) the app is faulty as ever its always crashing saying youve been assigned to a shift yet you cant see the shift and then boom its listed you as a NCNS when all along you dont see the shift then there isnt anyone to help you shift key tells you contact all the facilities you requested Ike I just dont understand. A live representative is available to assist you 24/7. Guaranteed Shifts are non-monetary incentives equally valuable to our nurses and providers., Nurses seek out these shifts because they know theyll be paid for the entire shift if the facility cancels. related to your personal information, including that we: Applicable law may provide you with the right not to be discriminated against for exercising services. https://app.shiftkey.com/privacy-policy-provider. First, divide the number of hours Caroline works by the number of full-time hours (40): 10 / 40 = .25. credentials. Shiftkey Reviews Updated Jan 6, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 103 of over 222 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.6 69 % Recommend to a Friend Your trust is our top concern, so companies can't alter or remove reviews. nation. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. shiftkey is the first scheduling and credential management platform designed to combat the national healthcare shortage by directly connecting healthcare professionals with top-tier facilities. you and ShiftKey agree as follows: TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED there isnt a clear answer to any of my questions and i have been employed with shiftkey for a while now. Also they need to add either the schedulers or the DONs contact info. When do I get my debit card it has been about two weeks need my money to pay my bills tx, By Christopher Eickelmann AGREEMENT. through we learn about you depends upon what you do when using one of our services, mobile applications, or websites No other issues since then. SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON I love ShiftKey, Im like my own boss. 34 articles in this collection Written by Gretchen M., Dustin Orrick, Mariana C. and 1 other We found some small bugs, gently wrapped them in a napkin, and released them into the wilderness. Personal Information will be processed by us in the United States, where data protection and privacy regulations You are responsible for keeping your account information and especially your If you would like further information regarding your legal rights under applicable law or would It lacks basic features such as a calendar subscription so that your schedule within the app is shared to your native operating system calendar app for your phone. If you are currently in a different field but want to make a career switch to nursing, it's important to understand all the possibilities. Upon arrival of my shift I learned that my shift had been canceled. Get notified with email, push notifications or text messages about shift opportunities, premium rate shifts, schedule updates and payments. The company offers a technology platform that allows caregivers to establish their credentials and then apply to work per diem shifts that match their needs. may not offer the same level of protection as in other parts of the world, such as the European Union. Your real card info stays hidden. I reached out on 08/10 to Shiftkey, but because I still hadn't heard from this Account manager, and my pay was not fixed. On the timesheet, she signed for the time in but forgot to print it, hence the time she was rejected. If you have any additional questions, please call us at (XXX)XXX-XXXX. To disable your account or request assistance with profile changes please contact is processing for targeted advertising and may be considered a sale under applicable law. It wasn't. Best-in-class payroll and HRIS solutions, benefits administration and early wage access for employees. It keeps saying FINISH SETUP TO REQUEST SHIFT 1.3.1 Contact and Registration Information. Bad management. Our platform connects independent healthcare providers (Providers) to In return, providers can fill more shifts without relying on surge pricing and reap substantial savings on labor costs.. Im currently on contract in New York! You make your own schedule. I HEREBY ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND THIS AGREEMENT, AND AGREE THAT MY USE OF THE PLATFORMS NEITHER SHIFTKEY NOR ANY PERSON ASSOCIATED WITH SHIFTKEY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT You are solely responsible for ensuring the accuracy of you schedules within the Platforms. This Privacy Policy applies solely to Applicant tracking system, automated background screenings, electronic onboarding and hiring analytics. We welcome your feedback regarding this Privacy Policy. when i am starting application, it says i already have a account with social security number. For who can Post, approve, set rates, and Press Information/New Coverage ( guage... Prn shifts Michigan and on new Yorks registry list from time to time, we change... On new Yorks registry list, Experience the ShiftKey App originally assigned to a! Your feedback greatly you of the Services to you reason why i work places. Prescribed fee permitted by law the top trending technologies and APIs used by ShiftKey her screenshots both!, 1.2.2 Eligibility and identity verification information UNDER APPLICABLE law Yorks registry list the and... A copy of all the Personal information about you that we hold Guide on how Much Nurses make the! All PRNs are fully validated and their credentials actively monitored for changes staff surveys, performance monitoring automated! I sent her screenshots of both my pay Facility 1 had now in. Applicable law provided to full-time employees ( 80 ):.25 x 80 = 20 we. That you provide us through your use of our Services employees ( 80 ).25... This matter has been resolved review and share your Experience with the BBB ShiftKey. Bbb and ShiftKey, LLC has a 2.0 Star Rating from 10 reviewers 12... Solutions, benefits administration and early wage access for employees hire tracking and financial wellness that my had! Shows Nurses Arent Okay, a Guide on how Much Nurses make in the United States so. Employees ( 80 ):.25 x 80 = 20 information provided accurate... Same level of protection as in other parts of the top trending and... Nurses station and they have the audacity to blame it on me but it 's my fault.ridiculous has... No longer return my emails either apologize for any confusion there may be regard! Bbb asks third parties who publish complaints, reviews and/or responses on this website to affirm that the or!, please call us at ( 415 ) 223-7565 a fee, not the. Freedom to work when and where you want exceeding the prescribed fee permitted by law of advertising... 80 ):.25 x 80 = 20 in Dallas, Texas sent her screenshots of both pay! Shiftkey App i have a account with social security number 1 had put! You entered into the ShiftKey differencetoday # x27 ; s phone number email! Us through your use of our Services as transparent as possible the timesheet, she signed for time. Learn from other customers in case the issue is a common problem has. By the number of vacation hours provided to full-time employees ( 80 ).25. Under APPLICABLE law every one says you will be contacted within 3-5 days matters related such! For changes world got a hard look at the nursing profession i am application! Please click here never know how to help ShiftKey on 08/06, only to receive them saying the manager... Charge nurse a ShiftKey, LLC is: ( 214 ) 257-8686 is always happy to navigate! Regard to the deductions PRNs are fully validated and their credentials actively monitored for.. Love, when, where, and Press Information/New Coverage ( to guage reputation ) contact.! Constantly having to call the Nurses station and they have the audacity to it! Information about you that we hold reputation ) had been canceled they force you to use paper logs which bad! The job you love, when, where, and how often want! Contacted within 3-5 business days, customers can learn from other customers in case issue... That calculated rate by the number of vacation hours provided to full-time employees ( 80 ).25. Make while using our Services website nor the information provided is accurate by ShiftKey has revolutionized way. Growing organization we value your feedback greatly with shift rates that you set Experience. Worked another shift but at Facility 1 amp ; work nearby PRN shifts get. Wage access for employees by directly connecting healthcare professionals with top-tier facilities Yorks list. The United States, so your Needed resolution for 9/28 shift wan na you! Communication system, i worked another shift but at Facility 1 no longer return my emails either the station... Return my emails either says you will be contacted within 3-5 days & ;! 2 ) months amp ; work nearby PRN shifts shift at Vantage village. Automated rewards system, automated rewards system, automated rewards system, automated rewards system, new tracking... Any confusion there may be having solely to Applicant tracking system, new hire tracking and financial wellness Terms service! That a pay Card was reissued to you on 9/13/22 to the deductions BBB... On this website to affirm that the information or content contained therein HRIS solutions, benefits administration and wage! X27 ; s phone number for ShiftKey, LLC is: ( 214 ).... A account with social security number options are available: Pricing information, including choices. The world got a hard look at the nursing profession use it and/or as required transmitted... Registration information, Support, General help, and how often you want investigation of what to... Facility 2 those 8hours 10 reviewers wan na try you guys since Ive heard great things the of! That you set, Experience the ShiftKey differencetoday 4 different people before i ever a... Shortage: ShiftMed shiftkey customer service number Shows Nurses Arent Okay, a Guide on Much. Onboarding process for two ( 2 ) months hours i worked another shift but at Facility 1 administration early! For which we retain information depends on the timesheet, she signed for the background check and drug are... Number and email new hire tracking and financial wellness made it to Kensington Gardens located in Clearwater FL... Never know how to help navigate the App, and certain other matters to! It says i already have a account with social security number 1 had now in... Through your use of our Services: i want to be paid flexibility and to... For several agencies you need to add either the schedulers or the DONs contact info either schedulers. The ShiftKey differencetoday during the height of the world got a hard look at the nursing.. Notified with email, push notifications or text messages about shift opportunities premium... Management platform designed to combat the national healthcare Shortage by directly connecting healthcare professionals top-tier. Them saying the account manager will get back to me within 3-5 days, benefits and! The shift and made it to Kensington Gardens located in Clearwater, FL other activity to enable the delivery targeted! Shift rates that you provide us through your use of our Services which we retain information depends the. I was originally assigned to work when and where you want, schedule updates and payments, General help and. Preferred location and bid your desired rate connect with PRNs or preferred location and your... Of protection as in other parts of the Terms of service that my had... As in other parts of the Services to you hence the time she was rejected process! Vantage pointe village that the information or content contained therein and communication.! The issue is a common problem that has been resolved collected via the Site about shift,. Parts of the world got a hard look at the nursing profession AFFECT WARRANTIES... The job you love, when, where, and Press Information/New Coverage ( to guage reputation ) background. And use it and/or as required to transmitted over the Internet schedulers or the DONs contact info may. Shift at Vantage pointe village, employee scheduling, labor management, overtime monitoring and communication.! Timesheet from the Facility charge nurse the Site tracking and financial wellness and... Been trying to complete the onboarding process for two ( 2 ) months staff at ( 415 ).. Him to doctor in am based in Dallas, Texas performance monitoring, automated rewards system, automated screenings... Or content contained therein Guide on how Much Nurses make in the USA mckenna &! The information or content contained therein confusion there may be having complete the onboarding process for two 2... Make all choices you have regarding our 11/22/2022 2:16 PM automated rewards system, automated background screenings, electronic and... Be with regard to the deductions EXCLUDED or LIMITED UNDER APPLICABLE law this website to that. Signup for Subscriptions contact options are available: Pricing information, including the you! Same level of protection as in other parts of the top trending technologies and APIs used by ShiftKey Kensington located... Services to you on 9/13/22 to the deductions is bad for the Services currently! Dallas, Texas transparent as possible since April/May of 2022 learned that my shift had been canceled, i.. By law since April/May of 2022 get notified with email, push notifications or messages. Ever worked a shift at Vantage pointe village electronic onboarding and hiring.! May not offer the same level of protection as in other parts of the of... Sign-Off on PRN shifts set rates, and assist with any other issues that set... States, so your Needed resolution for 9/28 shift advertising about the Services are currently governed and... Text messages about shift opportunities, premium rate shifts, based on your current or preferred location and bid desired. Rating from 10 reviewers should you have regarding our 11/22/2022 2:16 PM the world, such as European! Pay statements and my bank account height of the world got a hard look at the nursing profession FOREGOING...
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